Thank you for supporting our business!
NO REFUNDS!
VIDEO REQUIRED
Video is required for all claims. Provide a clear video of the unboxing process and any damage found.
DAMAGED ITEMS ONLY
Any items that are damaged during transit must be reported to your local USPS office and a claim must be submitted. I will provide you with the receipt proof.
CUSTOMER RESPONSIBILITY
The customer is responsible for shipping and materials fees for any replacements due to damage.
IMPORTANT NOTES
- texture, shape, and size may vary slightly because products are handmade.
- Minor breakage during shipping may occur and is not always considered damage.
- Products should be stored in a cool, dry place.
CONTACT US
For any concerns regarding your order, please contact us at:
We appreciate your support and will always do our best to provide quality products and excellent customer service.